PRIVACY POLICY   

Grab a cup of tea, decent chocolate biscuit and get comfy lovely as it's a long one!  I'm a writer not a lawyer and have done my best to cover everything in accordance to all the rules and advice out there, but honestly, a lot of it made my brain ache more than trying to understand exactly how Charlotte could bring herself to marry the repugnent Mr Collins in Pride & Prejudice.  Enjoy reading it beautiful but, just so you know, this really isn't my best writing work  xox  

 

Updated: May 2018.

 

INTRODUCTION

This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.jomacdonald.com  

This Privacy Policy applies to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.

Jo Macdonald is committed to protecting your privacy online. The term “personal information” is defined as information that you voluntarily provide to us which personally identifies you and/or your contact information, such as your name, phone number and email address.

By providing us with your data, you warrant to us that you are over 16 years of age.

The terms "I" “we”, “us” and “our” refer to Jo Macdonald.

The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.

 

INFORMATION WE COLLECT

Blog Interaction, email opt in, contact forms and free product downloads. We only collect the personal information you voluntarily provide to us which may include: your email address and name.

Product Orders. We collect a variety of personal information with each product order such as (but not limited to): Your name, address and email address.  This information is shared with our e-commerce software providers to ensure the delivery of your order. We use your email to communicate with you about your order and to manage our customer relationship with you. When you place an order you may be asked to join our mailing list so we can keep you informed of any updates.  You can unsubscribe at any time using the unsubscribe link in each email or by contacting us at jo@jomacdonald.com

Your payment information. We collect payment information for each order but we do not store payment information on our servers. Your payment information is securely communicated to and processed via our e-commerce software providers. All personal information collected for an order is used for the fulfilment of that order and to manage our customer relationship with you.

Activity. We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information, as determined by our website host Squarespace, this may include Google Analytics information too. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the Site.

Cookies. We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.

 

SENSITIVE DATA

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

 

HOW YOUR INFORMATION IS USED

The information you provide is used to process transactions, send periodic emails and improve the service we provide. Your information may be shared with trusted third parties such as:

  • Service providers who assist us in operating our website, conducting our business and servicing clients and visitors such as (but not limited to) MailChimp, Acuity, and Squarespace.
  • Professional advisors including lawyers, bankers, auditors and/or insurers
  • Government bodies that require us to report processing activities.

These trusted third parties agree to keep this information confidential in accordance with Data Protection laws. Your personal information will never be shared with unrelated third parties.

 

EMAIL LIST

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored by our email marketing service provider MailChimp.  You can read their privacy policy here: https://mailchimp.com/legal/privacy/

Subscribers can unsubscribe at any time. Email marketing messages may contain tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

 

THIRD PARTY LINKS

Some of our blog posts and resources may contain links to third party websites, some of which may be affiliate links. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

SECURITY

Security Measures. We maintain security measures to protect your personal information from unauthorised access, misuse or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorised manner.

Sharing. Please be aware that when you use our Site to post comments and share other information, any information that you provide may not be secure and can be collected and used by others. As a result, you should exercise caution before you make such disclosures.

 

SOCIAL MEDIA POLICY & USAGE

We adopt a Social Media Policy to ensure our business conducts itself accordingly online. While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media and to exercise caution with regards to personal information.

Our website features social sharing buttons, which help share web content directly from our web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.

 

HOW TO UPDATE YOUR INFORMATION

If you opt-in to our mailing list, the option to unsubscribe will be included in every email. You may also access or correct your personal information and privacy preferences by contacting us with your request at jo@jomacdonald.com.

It is very important that the information we hold about you is accurate and up to date.

If you'd like to remove any info/date we hold to provide any service to you, please contact us with your request at jo@jomacdonald.com. 

 

NOTIFICATION OF CHANGES TO THIS POLICY

You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. Updates to this Policy will be posted on this page.

 

CONTACT

If you have questions about our Privacy Policy, please contact us via email at: jo@jomacdonald.com